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Resolved

Network connectivity issues

Jun 29, 2026 at 7:31pm UTC
Affected services
Merchant Console
Payment Gateway
Documentation

Resolved
Jun 29, 2026 at 7:31pm UTC

We are currently experiencing network connectivity issues affecting a subset of users.

The issue is caused by an upstream infrastructure incident outside of CryptumPay. As a result, some users may experience increased latency, intermittent connectivity, or temporary timeouts when accessing our services.

We are actively monitoring the situation and working with our infrastructure provider to restore full connectivity as quickly as possible.

We will continue to provide updates as new information becomes available.